SFS relies on Shop Hexagon for speed and independence

SFS values the rapid availability of products, direct ordering capabilities, and transparent order tracking within their customer account. The online platform provides an autonomous and efficient procurement process that has become essential to their operations.

Efficient, reliable, and independent

A key advantage is the independence it provides. Orders can be placed 24/7 without involving the purchasing department for every transaction, and order confirmations are received instantly without delay. This streamlined process is significantly faster than offline methods.

The platform's features, such as express shipping, offer flexibility for urgent requirements. Delivery times have been consistently reliable, with noticeable improvements in service over the years. The clear overview of the product assortment and real-time stock availability allows for better planning and reduces downtime.

The user-friendly design of the web shop enhances the experience. Improved product categorisation, particularly for styli, makes finding the right items straightforward. Filters for stylus diameter, shaft material, or overall length allow technicians to quickly locate the exact component needed.

Furthermore, the payment options meet the company's internal requirements. The ability to pay by invoice is a valued feature, simplifying the procurement cycle.

While SFS suggests that providing additional datasheets could further improve the user experience, they praise the web shop's clear structure and continuous development. The platform's comprehensive product range is a standout feature that supports their specialised needs.